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Responsys 20D Update Overview — Cloud Customer Connect
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Responsys 20D Update Overview


An overview of the Responsys 20D Update (September 2020)

Features covered:

  • Campaign warning of duplicate data source column names
  • Mobile app enhancements
    • Personalize app badge for message center messages
    • Allow the app to open the deep link URL either within the app or in an external browser
    • Show rich push messages after dismissing a splash screen, tutorial, or tutorial video shown at app open
    • Show all message center messages cached on the device
    • New App Channel List columns (2)
  • Subject Line Predictions enhancements
  • REST API enhancements, including a new Program Web Services functional role



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