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Setting Up Responsys Web Push

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I have followed the documentation for setting up web push on our site (, however users are not getting added to our Web Push Channel List. I cannot test our Web Push app because I do not have any visitor IDs in the Web Push Channel List associated with the Web Push App.

I am looking for some advice on if there are any steps I might have missed that are not in the documentation. Also, I see that there is a page with API References (

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