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Issues with device type email open

Hi Team,

Thank for adding an excellent feature to check the email open based on device type & Platform.

I have been working on this for a while and has been facing few issues with the numbers generated from the Analyzer report.

1) Browser - I am getting ~80% opens on IE which is strange and doesn't go with the current browser usage share.

(Even if I consider it as the correct number there must be a mailing client, it could be the Outlook, Gmail or any other email client but I can't get these stats from the current report.)
There is another browser named unknown and I am not sure what all browser comes under unknown.

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