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Profiler embedded in Contact Page no longer auto-displays contact information

in Eloqua 11 comments

Hi,

Our sales team have Profiler/Engage embedded in an iframe on their customer's contact page and is set up to display the profiler page details when the page is loaded.

This worked perfectly ok until yesterday when rather when the iframe has, rather than displaying the Profiler summary page for the contact, it now shows a search for that contact's email address in Profiler and another click is required to get to the expected page.

Is anyone else seeing this same issue?

Anybody know what could be causing this?

Have there been any changes over the weekend that I'm not aware of?

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