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    • Sending mails through Custom Object

    in Eloqua 14 comments

    We're getting ready to feed Eloqua with the opportunities our sales team have created in our CRM (MS Dynamics), which naturally will be linked to a Custom Object. Based on their status, each opportunity (CO) will initiate a series of follow up mails.

    We have a working solution in place for these follow up mails. However, we are wondering about some issues:

    1) We guess its only through the Program Builder it's possible to send mails through the Custom Object - it is not possible in the Program Canvas? As we see it, we need to use the action step "Add Linked Contact to Program" where we're able to send the contact to a campaign containing the follow up mails.

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