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Eloqua Engage distorting imported email templates to outlook

in Eloqua 1 comment

Hi,

I recently built an email template inside of the Eloqua email builder and saved the template for use in Engage. Once imported into outlook, the template is extremely distorted and does not render as it does inside of Eloqua.

Test sends of this email template are distorted when sent through Engage for outlook, however the test sends performed normally through Eloqua's marketing automation test send.

Has anyone had the same issue or could provide some guidance as to configuring Engage templates using the Email Builder?

Thanks

Kevin 

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