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Does anyone else regularly see blank token errors with the GoTo app?

Received Response
in Eloqua 3 comments

Every few months we will have issues with the credentials for our GoTo app steps on campaign canvases.  When you configure the step and try to save you see a blank token error.

Every time we go to the overall app configuration and add a new credential with the exact same login and password.  We use that credential on the app step on the canvas & all is well again.

Does anyone else see this?  Anyone know what happens and how we can avoid it?  It's a minor issue, but it would be nice to prevent the main Eloqua users from seeing errors.


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