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LIST UNSUBSCRIBE in 20A

in Eloqua 2 comments

Eloqua now offers native support for list unsubscribe via mailto, improving the prospect experience and reducing risk of spam complaints. (New Feature Summary)

@Thamina Christensen-Oracle, @JodyMooney-Oracle,

Would you be able to explain Oracle's rationale behind the decision to simply utilize the "Default From Address" (which often is an unmonitored inbox) in this new feature instead of a customizable email address?

Not sure this is an improvement indeed...

And, of course, the List Unsubscribe Header still disregards Email Groups.

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