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Action service not working

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in Eloqua 7 comments

Hello,

We have an action service, developed based on document in here: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-develop/Developers/AppCloud/Develop/develop-action-service.htm.

Recently it stopped working. The action step audit has a message saying "Status error set by an external service". However,  the notification request is not received at the action step. The notification URL is set to an ngrok url. I open the ngrok session, and monitored it all along, and no notification request is seen.

Could you provide any help on this?

Thanks,

Iris

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