You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to tell what the SFDC cross-reference id refers to

Received Response
1
Views
3
Comments
in Eloqua 3 comments

Recently our update lead external call to Salesforce has been failing with errors like:

insufficient access rights on cross-reference id: 0012000000eAcdY - Salesforce

I had a call with our main Salesforce admin and she had no idea what the id number referred to or how to find it.  I tried updating the lead record via the browser with the same Salesforce user we use for integration, but it worked just fine with no error so no extra info from that.

Anyone know how I find out what that id in Salesforce refers to?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!