Effectively Removing Records from Eloqua
Eloqua Admins, ever wish you could remove your global unsubscribe and hard bounce contacts from Eloqua, but still keep them in your CRM so you have the sales activity history without having to worry about them coming back into Eloqua through your Auto Synchs?
Here’s a great way to automate the process to prevent the contacts from coming back into Eloqua and easily create a nice clean list of records to be deleted from Eloqua. Keep in mind the Eloqua Global Unsubscribe and Hard Bounce email addresses are tracked in a separate table so should that email address ever come back into your Eloqua instance via a list upload or form submit it will immediately be tagged as global unsubscribe or hard bounce so you will not lose that information. Here’s a great post explaining exactly what information is retained -