Cleaning up Unmapped CDO records

With GDPR fast approaching, many customers will be wanting to tidy up orphaned CDO records in order to be as compliant as possible.

This guide aims to demonstrate how Oracle Eloqua can accomplish this for you.

To avoid the potential deletion of incorrect data, a backup of your CDO is recommended before any records are actually deleted.

To do this you will need 5 assets.

• A program builder
• A program canvas
• An update rule
• A shared Filter
• your chosen CDO*

* this solution works 'per CDO' so if you have 10 CDO's you'll need 10 of the above (with the exception of the update rule & the shared filter).