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OMC Releases - Frequently Asked Questions

Oracle Marketing Cloud Release FAQ

Note: This document applies to Eloqua and Responsys.BlueKai, Compendium, Infinity and Maxymiser do not have regularly scheduled updates.
  • How can I tell when I will receive the quarterly update?
    • We’ll send a notification to let you know when you’ll receive the quarterly update.

  • Why can’t I skip the quarterly updates?
    • We need to ensure all customers have the latest critical code updates and features/functions. Quarterly updates, therefore, are mandatory. Without these critical fixes, the stability of your cloud environment can be affected.

  • Why can’t I access new features included in the quarterly update?
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