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Eloqua Product Notice: Sales Tools CRM Embed Changes [Nov 2020 - Feb 2021]

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Overview

For customers who embed Eloqua Sales Tools in an iframe in your CRM, changes are coming to how you embed. Customers must make these changes ahead of the Eloqua 21A Release (Feb 2021).

With the 21A Release, Eloqua security enhancements will change the ability to display Eloqua Sales Tools in an iframe. Customers who do not make the changes will no longer be able to access Sales Tools in an iframe from your CRM.


What’s changing?

In 20D, if you embed Sales Tools pages (Profiler or Engage) in an iframe, here is a summary of the required changes:

A domain allowlist is being introduced. This allowlist must include the domains of the pages that host the Sales Tools iframe. For example, if you have Profiler embedded on the Lead or Contact record in Salesforce, you must allow several domains listed below (shown with wildcards):

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