Sales Tools
Discussion List
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Engage blank email not receivedHello there I have downloaded and configured Engage as per the documentation steps. I tried to do a Blank email test*; inserted companies' test email addresses, added a … -
Profiler notifications for Sales once leads qualifyHello is it possible to set an alert once contacts qualify, either by Lead scoring or by email / campaign engagement? I have read about setting up activity notification …
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Eloqua: Are there limits to Profiler?Dear Oracle Support Team, I would like to inquire about the limitations on the number of Profilers in Contacts. I have tested more than 1,000 forms in Eloqua, and it see…
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Engage users should not be able to login and use Eloqua when Marketing Platform license is UNcheckedTrying to figure out some permissions. It seems our engage users can access Eloqua even when they Eloqua Marketing Platform licenses is UNCHECKED. Has anyone else experi…
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I'd like to know how many Emails the contacts received within recent one year.I'd like to know how many Emails the contacts in the segment received per a contact within recent one year to analyze if Email nurture campaigns are working properly. Do…
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Customer Webinar: Using Eloqua Sales Tools to Align Sales and Marketing [April 2024]Using Eloqua Sales Tools to Align Sales and Marketing [April 2024] In this session we showcase how to leverage Eloqua Sales Tools, Profiler and Engage, and demonstrate t… -
Eloqua: Profiler embedded in Salesforce opens in a new window instead of the iframeHi, We are facing a problem with embedding Profiler into Salesforce Lightning as it opens in a new window instead of the iframe. Settings we have made: Added *.lightning…
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Eloqua - I can't remove a security group from a user settings _ Do default security group exist?Hi, I set up a new Eloqua profiler user with a tailored security group to apply some content access restrictions (labels). When saving after having selected that group, …
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Motiva AII'd like to know the price of the Motiva AI for Oracle Eloqua app. Is the service described in the document below in the help center the same as the Motiva AI for Oracle…
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Zoom Webinar App + EloquaHi, does anyone have any experience - positive or negative - with using the Zoom webinar app with Eloqua? It looks like it has fewer features than the On24/Eloqua app bu…
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Is IOS17 Affecting Eloqua Click TrackingWanted to see if Oracle staff can confirm whether Eloqua/Responsys clickthrough tracking? Or if other Eloqua/Responsys users are noticing a dip in their click-through ra…
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Profiler and Salesforce Lightning: Web pages not properly displayedOur Profiler is connected to our Salesforce instance and correctly shows email sends and campaigns. It does not correctly show web pages viewed. All web page views shown…
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Profiler and Engage licensesHi All, Does anyone know whether only active user accounts with Profiler and Engage checked count towards license limit if the license is only for 5 users?kartikagunawan-marketingcube 41 views 3 comments 0 points Most recent by Alexa Kalapaca-Oracle Eloqua
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How to access Profiler and/or Engage via Direct URLPlease review the below documentation https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=1963283.1Pramod Kumar Gudla-Support-Oracle 1 view 1 comment 0 points Most recent by Pramod Kumar Gudla-Support-Oracle Eloqua -
"Send as user" functionality in Engage?I have a client whose sales users frequently have a need to send email (and receive any replies) as their sales partner rather than as themselves. Is there a way to do t…
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Deleting Hard Bounce Contacts AutomaticallyHi there, We have a requirement to regularly (once a month) delete our Hard Bounce contacts. This is a straightforward process to do manually, but I was trying to figure…
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Eloqua Engage - Send Limits Controlled Availability Program Now Open [June 2022]Are your sales users using Eloqua Engage? You might be interested in our new Send Limits feature for Eloqua Engage. Today, your sales users could be hitting up the same … -
Multi-step campaign responsesHi, I have created several multi-step campaigns which sends an email on a sales persons behalf then waits several days between sending some follow-up emails. However I w…
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Eloqua's Tip Tuesday: Making Sales Emails That Look Like Plain TextWelcome to “Tip Tuesday”! Each week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here. This week's tip has bee…
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Eloqua's Tip Tuesday: How to Review Active or Disabled Licenses (Eloqua/Sales Tools)Welcome to “Tip Tuesday”! Each week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here. Did you know that you c…
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Lead Scoring? >>Cookie same contact multiple emailHow does lead scoring treat the same user who uses multiple email addresses i.e. if we are looking to exclude freemail addresses from receiving a percent of score but th…
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Program Builder emails not showing in ProfilerHi Is there a way to show the emails sent to a user / contact from Program Builder in the profiler? We have setup a journey to send emails to customers using Program Bui…
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How to send an email to the selected recipients on submitting form by a customerWhile submitting a form customer can select multiple recipients by clicking checkbox in the form, based on there selection we need to send an email for each of the selec…
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Eloqua Product Notice: Sales Tools CRM Embed Changes [Nov 2020 - Feb 2021]Overview For customers who embed Eloqua Sales Tools in an iframe in your CRM, changes are coming to how you embed. Customers must make these changes ahead of the Eloqua …
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SFDC integration app not supporting Miltiplex fields?After attempting to migrate all of my native integration assets to the SFDC app, all but five assets migrated. After logging a ticket with support I was told that the SF…
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Do Engage emails show in Profiler?Hi, I was wondering if emails sent by the team through Engage show in Profiler, or if it's best to use the Engage reports. These would both be on tabs in CRM, so either …
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How to change default expiry time of 8 hours for OAuth access token once obtainedPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=1961486.1Pramod Kumar Gudla-Support-Oracle 21 views 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Eloqua
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How to configure or update the 'From Name' and other sender detailsPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2487484.1Pramod Kumar Gudla-Support-Oracle 1 view 0 comments 0 points Started by Pramod Kumar Gudla-Support-Oracle Eloqua
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Eloqua’s Tip Tuesday: Free Getting Started Content For Eloqua Sales Tools UsersEach week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here. Did you know we have free ‘Getting Started’ conte…
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How to: Link to Profiler from an Insight reportFor more Eloqua Insight Resources, please visit: https://community.oracle.com/topliners/discussion/4470627/eloqua-insight-resource-page You might want to share an Insigh…