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Engage blank email not received

in Eloqua 4 comments

Hello there

I have downloaded and configured Engage as per the documentation steps.

I tried to do a Blank email test*; inserted companies' test email addresses, added a subject line, wrote some email text, and hit Send. I did not get any error whatsoever, though the emails have not reached the inboxes, despite seeing green check-marks on all test email addresses as successfully sent out. Do you have any suggestion what can be possibly wrong?

*Sent from email address / Email Reply-To Address are properly set for my account/user (i am an admin) in Users and Security > Signature Fields

I did not find any solution on: https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Engage/Tasks/TroubleshootingEngage.htm

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