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Eloqua's Move to OCI: Oracle CX Sales/Salesforce Intg Apps - Allowlists and IP Change Required

edited Aug 18, 2023 7:13PM in Eloqua 6 comments

Overview

As a result of Eloqua’s Move to OCI, customers who are using login IP restrictions with the Salesforce Integration App or Oracle CX Sales Integration App will be required to make an IP Address change on the CRM side to ensure the app continues to have access. Specific timing can be found below.

Note: If Oracle CX Sales/Salesforce or any of our Oracle Built Apps are behind WAFs or proxies and while those apps may or may not have their own allowlists, the firewall/proxy may cause an issue and you will want to discuss with your IT Team.

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