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Salesforce Integrated App authentication issues

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in Eloqua 1 comment

Hello,

I've been at this for a month and can't establish a connection to the Salesforce Integrated App in Eloqua. The Eloqua instructions at https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Apps/SalesforceApp/Tasks/ConfiguringConnections.htm end with "If authentication succeeds, your connected app is ready to be used." Ok, so what if it doesn't succeed? No help anywhere. Hoping someone has solved this and can help.

We've followed these steps:

  1. Installed Salesforce Integration app in Eloqua
  2. Created dedicated User in Salesforce
  3. Created Connected App in Salesforce using the callback URL for our POD
  4. Enabled OAuth on the Connected App with basically all OAuth Scopes selected
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