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Add to campaign - Based on picklist processing form not working! I am doing something wrong? — Cloud Customer Connect
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Add to campaign - Based on picklist processing form not working! I am doing something wrong?

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Hi!

The business case is simple: If a person fills in a Form a specific "Cod Programa" field value, he has to enter in a specific multi-step campaign. (EG: If Cod Programa = 210, it should go to campaign ID = 9)

In the documentation I found the best solution: Add to campaign - Based on picklist

I was about to cry of happiness, I created all of the assets: Picklist, Emails, Campaign, Form... but it is just not working and I am about to cry of sadness I feel that I am so close....

Maybe the Campaign should not start with the Email Step? Or that part is correct?

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