How do contact fields get populated? Why are they different from CDO records?
My manager wants to understand how a contact field - for example, "Product Title" is getting populated.
I am confused because when I looked at the CDO records for a particular contact - the Product Code displayed for that contact is different from that listed in the contact view.
Could anyone help me understand why there is a difference?
Also, how does one go about understanding the source of information for a contact field?