You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Best Practices Regarding Syncing Blank Values Between Eloqua & SFDC

Received Response

I'm looking for some best practice guidelines regarding zeroing out field values.

We have Eloqua integrated with SFDC via the Eloqua Salesforce App. The "Get Contacts", "Get Leads" , and "Get Accounts" imports currently have this box unchecked:

And the Actions for Updating Leads and Contacts have this box unchecked:

This causes problems. We need to be able to zero out fields in SFDC from Eloqua. I'm not immediately thinking of a good example where SFDC would blank out a value and we'd, therefore, need that to update in Eloqua but there probably is such a use case. And we want the field values in the 2 systems to match.


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!