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    • "Error occurred while sending email"

    in Oracle Marketing Developer Tools 2 comments

    Hello,

    We could really use some help on this.

    We are running Custom Content. All the settings on the email (allow re-send, allow send on exclude etc.) are enabled.

    Our Custom Content successfully sends - we get no errors at any stage - but then on the Campaign Canvas we see "an error has occurred while sending this email".

    There's absolutely no way that I can see to retrieve an error or troubleshoot this, and we've been working on it for days so could really use some help.

    (@Lou Patrick tagging you for visibility)

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