Issue with Payment Approval Process in Oracle ERP Cloud

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Dear all,

We have recently implemented a payment approval process within our Oracle ERP Cloud system and have encountered an issue. We set up a condition for the Pay Group to be null, but the workflow process is resulting in an error.

 

Unfortunately, the error message provided doesn't give us enough insight into the root cause of the problem. We have checked our workflow setup and condition but can't identify any mistakes in our configuration.

 

Could you please assist us in troubleshooting this problem? We need guidance on how to correct the issue and ensure our payment approval process works as expected when the Pay Group is null.