Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
2FA device lost before upgrading the account — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

2FA device lost before upgrading the account

Received Response
71
Views
2
Comments
in Oracle Cloud Infrastructure - General 2 comments

Summary:

While setting up my client's account they lost the 2FA device and now the trial is about to expire and we can't log in to the account to log a request and/or upgrade the account. We don't have any other way to log in to the account and we need to reset the 2FA device.

Content (required):


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!