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Sales Order Change Management integration with WMS

in Order Management 16 comments

Summary:

We are able to interface Sales Order shipment lines to WMS through OIC, but not able to send Sales Order Changes such as Change order, Order update and Cancel order line events to WMS.

We followed Oracle WMS to Oracle Fusion integration guide and https://download.oracle.com/ocomdocs/global/apps_19B/scm/Change_Management_WMS/index.html video. And configured Change Management Endpoint URLs in Oracle Fusion.

Sales Order changes are not going to WMS, the system shows an error and the Sales Order revision remains in Draft status.

Error:

Order management rejected the revision because the request to apply a hold on order line 2 failed for task Shipment, with an error: An error occurred while calling the service of the target application WMS for action LOCK.. (DOO-2686103)

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