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Contact & Account - B2C OSC — Cloud Customer Connect
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Contact & Account - B2C OSC

Accepted answer
edited Sep 4, 2018 12:46PM in Sales 2 comments


Contact & Account - B2C OSC


Hi all,

My prospects and customer are business contact or persons I want to sell directly. They are not companies.

I have OSC to integrate with CPQ.

Do I have to define them as Accounts, too? I see that Opportunities and CPQ are based on Accounts - not Contacts-.

If I have a Contact "Michael Bolton" do I have to add it as an Account with the same name?

Thanks for the help!


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