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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Anyone else not receiving notification messages from Customer Connect?

in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

I'm not receiving notification emails from Customer Connect, even though they are all enabled in my profile.

Content (required):

I have notification emails all enabled in my profile, but I don't receive any update emails when there are responses to my posts, or any other time. As far as I can tell they are not being blocked by my employer, but I have no way of knowing where the problem is.

Is anyone else not receiving notifications?

(not sure what forum to post this to)

Version (include the version you are using, if applicable):

23C

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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