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Can someone help us on how to properly install SmartView to office 365?

in General Ledger & Intercompany 1 comment

Summary: All users have recently been upgraded to Microsoft Office 365. As a result their Smartview has been unable to be installed to it. This is causing a major issue for month end reporting as many departments use Smartview for their reports. Can someone help us on how to properly install Smartview to office 365?


Content (required): IT installed it but when I go to options add-in COM add-ins and select Oracle Smart View for Office, it does not stick to my ribbon even if I close out of Excel and re-open


Version (include the version you are using, if applicable): Our current SmartView release for users is 22.200 and we are trying to install it to Excel365

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