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How can I activate/enable the following service preferences in HR Helpdesk Next Gen?

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edited Aug 9, 2023 5:44PM in Help Desk

Summary:

How can I activate/enable the following service preferences in HR Helpdesk Next Gen?

Content (required):

How can I activate/enable the following service preferences (see screenshot)? They are missing in my environment and I have not found any information about them in the documentation.

Users should be able to switch notifications on and off via these settings. 

Can anyone help me?

kind regrads

Pamela


Version (include the version you are using, if applicable):

HR Helpdesk Next Gen - 23B

Code Snippet (add any code snippets that support your topic, if applicable):

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