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NextGen HR Helpdesk Mass Update Functionality

in Help Desk 6 comments

Summary:

After configuring the new Perform Mass updates to Help desk requests in the redwood experience, I'm unable to determine how to utilize the new feature.

Content (required):

After following the steps to enablet the Perform Mass updates, I don't see the functionality on the agent list page. Has anyone else experienced this issue?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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