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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/meta

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edited Aug 14, 2023 3:21PM in Digital Assistant & Mobile 1 comment

Summary:

Hello

 We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger available ODA connector.

 We've followed the Set Up documentation (https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/facebook-messenger.html#GUID-24B294B1-6BE2-443D-A3EE-382A740774E4) applying the required permissions for the App, and the integration is created successfully, the chatbot responds as expected.

After 24h approximately, Meta disables the connection informing that "This integration wasn't approved in our review process and was deleted from Workplace". 

This process was repeated into a Trial Workplace environment,but the same behavior happened.

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