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Solution needed for backdated pension contributions
Summary:
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We have various pension elements in place for employees who pay additional contributions e.g. Added Pension, Effective Pension Age (all set up as per UK Pensions with the provider MyCSP). None of the elements were set up as retro enabled and unfortunately we have now been informed of increases to contribution rates dating back to April. These elements are also not user enter-able so we can't manually calculate the backdated contributions and enter it directly on the element entry .
I'm looking for advice on the best course of action to take here, if the backdated contributions won't be picked up by retro and can't be entered directly on the element. I'm hoping to avoid creating brand new versions of these elements from scratch. There aren't a large number of employees affected so a manual solution would be fine, but we're not sure how best to go about this, if we can't use the actual pension elements themselves.