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Viewing all Business Units on drop-down menu in AP Invoice Template

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 19 comments

Summary

We have added a new BU, and created new Role so AP can access the BU, but they can't see it on the AP Invoice Spreadsheet Template

Content

We have activated a new BU (been there since we went live 10 months ago, so I am confident it is all set up correctly), and created new a Role and assigned that new role to the AP Specialists so they can access the BU when entering invoices and making payments.

But they can't see it on the AP Invoice Spreadsheet Template drop-down menu for Business Unit.  I can, but I've never had any problem accessing all BUs. So the problem clearly has to do with the AP Specialists' access, not the BU setup.

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