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Pending Worker Checklist/User Creation Notification

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edited Aug 21, 2023 5:28PM in Journeys 1 comment

Summary:

Hello!

I think I am nearly there with this one, but a few questions on the initial process.

I have enabled:

ORA_PER_USER_ACCOUNT_NOTIFY_HOME_EMAIL

ORA_PER_CHECKLIST_NOTIFY_HOME_EMAIL

My first step in the checklist, which is initiated as soon as a candidate becomes a pending worker, is to create the username and email address associated with the new hire. The username = work email address. I cannot allow the system to create a different username bc this will cause downstream errors once the username is updated to the worker email. I have seen a lot of issues with OTBI if your username is updated form the original.

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