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CM from DOO is not applied to the original invoice

edited Aug 23, 2023 9:07AM in Receivables & Collections 5 comments

Summary:

Below is the summary steps

- Create normal SO and ship

- Create RMA and refer to the original SO

- Run autoinvoice , Invoice generated and CM also generated without refer/applied to original invoice (Original Transaction Number is blank in CM)


Is this the standard behavior that the CM will not refer to original invoice if the autoinvoice run for both normal SO and RMA at the same time?

When is the correct timing to create applied CM from DOO? RMA must be created after original invoice generated ?

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