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Rehire Journey based on Previous Assignment Data — Cloud Customer Connect
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Rehire Journey based on Previous Assignment Data

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edited Aug 29, 2023 9:08AM in Journeys 2 comments

Summary:

Hi, We have an upcoming term who is already scheduled to be rehired and are seeing unexpected results when manually assigning rehire onboarding checklist.

Employee's current assignment ends 31-AUG and termination is already in place.

Employee is being rehired in a different LE (and country) on 18-SEP. The journey has several country-specific tasks

When manually assigning the Rehire journey, the tasks are based on the current assignment and not the assignment that begins 18-SEP.

Content (required):

Hi,

I'm hoping someone else has already encountered this issue and has some thoughts on an approach.

We have an upcoming term who is already scheduled to be rehired and are seeing unexpected results when manually assigning rehire onboarding checklist.

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