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How to hide a queue or make it read only for employees when creating a SR in classic HR helpdesk

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Summary:

Need to hide the queue field in create service request page for a particular role.

We want it to be visible for the Helpdesk administrator while creating a SR.

Content (required):


Version (include the version you are using, if applicable):

23C (11.13.23.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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