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How to disable On Hold status work order option in system?

Summary:

Hello Team,

The users are keeping their work orders On Hold unnecessarily.

Here, On hold status is located in two screens.

  1. Main Screen (Mass action)
  2. Specific work order screen

I have restricted it in Main Screen (Mass action) with custom role through sandbox,

Now I want to disable the same in the specific work order screen with custom role through sandbox, but i couldn't see any work order status option to disable through sandbox.

Could anyone help me out by guiding me in the right direction or by providing further tips/insights/documentations


With Regards,

Vikas.


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