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Journey Audience Breakdown is not updated in HCM Communicate Campaign

edited Mar 7, 2024 4:17AM in HCM Communicate 1 comment

We created a Person Journey for 7 employees and created a campaign for that Journey. Then, we attached the Journey to another employee making it to 8 employees. However, upon checking the audience breakdown, it is not updated to 8 employees.

How to update the audience breakdown? we have run the evaluate eligibility process and the audience breakdown is still showing 7. Are missing any steps here? Thanks!

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