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Is there a possibility to mass update a Helpdesk request?

in Help Desk 2 comments

Hello all,


I am wondering if there is a way to mass update a Helpdesk request in the Next Gen Oracle HR-Helpdesk in 23B release.


I am looking for the ability to mass assign requests to a specific person.


Furthermore, I didn't find a way yet.


Thank you for your support.

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