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Non serial control IB update with RMA receipt

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Summary:

What is the current functionality working to update the Non serial controlled Installed Base asset upon RMA receipt?


Content (required):

For Non-seril controlled items Orchestration process able to update attributes like Customer asset end date , Location on IB record upon RMA receipt.

Now that is not happening with some orders I have received. The Asset Interface step itself did not start in Orchestration process after submitting " Send receipt confirmaiton"

Is there any updated fucntionality to have IB details updated for RMA receipt, same as Serial control items ?


Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

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