Non serial control IB update with RMA receipt
Summary:
What is the current functionality working to update the Non serial controlled Installed Base asset upon RMA receipt?
Content (required):
For Non-seril controlled items Orchestration process able to update attributes like Customer asset end date , Location on IB record upon RMA receipt.
Now that is not happening with some orders I have received. The Asset Interface step itself did not start in Orchestration process after submitting " Send receipt confirmaiton"
Is there any updated fucntionality to have IB details updated for RMA receipt, same as Serial control items ?
Version (include the version you are using, if applicable):
23B
Code Snippet (add any code snippets that support your topic, if applicable):
0