No Credit to Customer for return quantities rejected and scrapped
Summary:
We have a scenario, where customer returned goods are inspected and then either accepted or rejected. If the goods are accepted it is put into on-hand subinventory. If the goods are rejected, it is put away into a scrap subinventory. We have a requirement to provide credit to customer for those goods that are put away into on-hand subinv and not to provide credit if the goods are scrapped.
As per Oracle standard functionality, if the putaway is done for goods (irrespective of whether it is put away into On-hand or Scrap subinv) - OM will send the entire quantity to AR for credit memo. The only option how we can stop giving credit is by returning the rejected quantities to customer - which we don't want to do.
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