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Is it possible to include third party employees as agents/resources in HR Helpdesk? — Cloud Customer Connect
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Is it possible to include third party employees as agents/resources in HR Helpdesk?

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Currently in HR Helpdesk we can include only employee or contingent workers as resources/agents. Is it possible to include third party employees as agents/resources in HR Helpdesk without having employee /contingent worker record in the application?


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