Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
can customer (end-user) on digital customer portal rate knowledge article? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

can customer (end-user) on digital customer portal rate knowledge article?

Received Response
11
Views
2
Comments
in Digital Customer Service 2 comments

Hello,

We have a requirement from the client that user should be able to rate knowledge article on digital customer portal as agent could do in the application. Is there a possibility to achieve this?

Kind Regards

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!