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Topic transferred from sales, Need help to unlock my account

edited Sep 6, 2023 8:08AM in Oracle Cloud Infrastructure - General 12 comments


I want to upgrade my account to paid one, but failed due to account is locked

I have contacted sales team, they guide me here to unlock my account

Please assist for this topic

Content (required):

Here's the communication with sales

  • may I have your cloud account name to check the setup.?
  • Ok. This is a free tier account.
  • yes, i want to upgrade it to paied one
  • paid one
  • Customers using only Always Free resources and customers using Free Tier accounts are not eligible for Oracle Support. If you need support, post a question to Cloud Customer Connect.

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