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Topic transferred from sales, Need help to unlock my account

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edited Sep 6, 2023 8:08AM in OCI - General 12 comments

Summary:

I want to upgrade my account to paid one, but failed due to account is locked

I have contacted sales team, they guide me here to unlock my account

Please assist for this topic


Content (required):

Here's the communication with sales

  • may I have your cloud account name to check the setup.?
  • Ok. This is a free tier account.
  • yes, i want to upgrade it to paied one
  • paid one
  • Customers using only Always Free resources and customers using Free Tier accounts are not eligible for Oracle Support. If you need support, post a question to Cloud Customer Connect.
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