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How transaction predelinquency is determined in the collections? — Cloud Customer Connect
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How transaction predelinquency is determined in the collections?

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How transaction predelinquency is determined in the collections?

Case - 1

Predelinquency at Party level

Amount threshold - 1 USD

Days threshold - 200 Days

Case - 2

Predelinquency at Party level

Amount threshold - 1 USD

Days threshold - 200 Days


Case - 1: Transactions status is not changing from current to predelinquent (Created invoices with Net 30 with sys date is trx date)

Case - 2: Transaction status updated to predelinquent (Created invoices with Net 30 with sys date is trx date)

This behavior, I have seen in three cloud instances i.e., I am unable to determine How transaction predelinquency is determined in the collections?

Does it vary at party, account and site level? Does collection scoring has any role to pay to determine the predelinquency (In my understanding it is used for strategy assignment)

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