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Is it possible to migrate all raised old service requests from classic HRHD to next gen help desk?

Accepted answer


We have already enabled next gen HRHD and still the old SRs which was raised is not visible.

Content (required):

Are we missing on some setup part which can help in viewing all the raised SRs?

Version (include the version you are using, if applicable):

23 B

Code Snippet (add any code snippets that support your topic, if applicable):

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