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What does these error messages mean when processing a Calculate Payroll? — Cloud Customer Connect
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What does these error messages mean when processing a Calculate Payroll?

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edited Sep 8, 2023 9:52PM in Payroll and Global Payroll Interface (GPI) 1 comment

Hello Experts,

We are getting the following errors below when we process the Calculate Payroll. The EE should only be deducted $0.02 as they have a total owed amount of $2071.91 and YTD deducted is $2071.89. 

  • The {ELEM_NAME element couldn't be successfully processed. (ETNAME=PEPP EE LOA Arrears Current Yr Calculator).
  • The payroll process was unable to locate and stop a recurring entry for element PEPP EE LOA Arrears Current Yr.
  • Error was encountered when processing payroll relationship.


Would like to know what causes these errors to occur.


Thanks in advance.

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