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Can a question attribute be reset to blank after a reconciliation is closed? — Cloud Customer Connect
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Can a question attribute be reset to blank after a reconciliation is closed?

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Summary:

We currently have a required question for reviewers when they are approving reconciliations. Once they approve, they must answer 'Yes' to a question ensuring the data is right. Once that question is answered, the rec can then be closed.

If the rec reopens, this question still shows the answer from before. Is there a way to reset this question's answer back to blank when a reconciliation gets closed or reopened?

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