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Force user to use existing contact in system

Received Response
in Sales 1 comment


Hi Team ,

I have enabled duplicate identification for contact and real time identification of duplicates.

So when user tries to create a contact and system finds a duplicates , the possible duplicate pop up appears with duplicate contact listed out.

The user also has an option to continue create the contact . Is there any way to disable the continue with create option and force user to choose the duplicate identified by the system ?

Content (required):

As a user, I should be able to prevent user from creating duplicates , if system identifies one.

Version (include the version you are using, if applicable):

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